FAQs
Q: Can I return an item if it doesn’t work for me?
A: Yes. If your item arrives damaged or doesn’t work as described, contact us within 30 days of delivery and we’ll make it right. Refunds are issued once the return is approved.
Q: How do I check the status of my order?
A: You’ll receive an order confirmation email immediately after purchase. Once your order ships, we’ll send a tracking number so you can follow it every step of the way.
You can also check status on our Track Order page.
Q: Do you offer refunds if I don’t like the product?
A: Absolutely. If something isn’t what you expected, reach out within 30 days and we’ll walk you through the return process.
Q: Do you provide a quality guarantee?
A: Yes. We stand behind everything we sell. If there’s an issue, we want to hear about it — and we’ll take care of it.
Q: How can I get in touch with you?
A: The easiest way is through our Contact Page or by opening the chat on our site. We respond by email and do our best to get back quickly.
Q: Are your products intended for internal or medical use?
A: No. All products sold on Plug Your Butt are novelty items intended for humor, display, and gag gifting purposes only. They are not medical devices.
Email info@plugyourbutt.com for any additional questions or concerns.
